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Newsreel
- 17. 9. 2024
New version 6.0.1.0 of RAC Client and RAC Server released. Innovations:- enabled quick switching between monitors in RAC Client.
- enabled to force use of SSL on port 465 in RAC Server when sending mail.
- 8. 7. 2024
New version 6.0.0.0 of RAC Client and RAC Server released. Innovations:- enabled connecting to Windows Remote Desktop via VPC. On the Tools toolbar, select Remote Desktop Connection. If I have a VPC connection set up, you can connect to Windows Remote Desktop (RDP). The feature was previously available, only for some VIP customers.
- 6. 2. 2024
New version 5.0.12.0 of RAC Client and RAC Server released. Innovations:- optimization of saving connections in RAC Client
- optimization of exports
- 9. 10. 2023
New version 5.0.11.0 of RAC Client and RAC Server released. Innovations:- Index and LFU cache optimization
- optimization of connection to VPC server
- logging optimization
- optimization of the communication protocol
- 23. 11. 2021 10:15
VPS server operation has been resumed. - 23. 11. 2021 9:10
VPS server downtime , connecting to the VPC server is not currently working work is being done to resolve the issue. - 11. June 2021
Shutdown of the VPC service on 26. June 2021 :- for reasons of maintenance and revision of wiring in the data center is from Saturday, June 26, 2021 10:00 PM (Central European Time) to Sunday, June 27, 2021 8:00 AM (Central European Time) Shutdown of VPC services is scheduled. The VPC outage was scheduled at the most appropriate time for all clients and the mentioned technical work should not take longer than the announced 10 hours. We apologize for any inconvenience and thank you for your understanding.
- 11. 6. 2021
New version 5.0.10.0 of RAC Server released. Innovations:- optimization of connection to VPC server
- 13. 4. 2021
New version 5.0.9.0 of RAC Client and RAC Server released. Innovations:- optimization of connection to VPC server
- logging optimization
- 30. 3. 2021
New version 5.0.8.0 of RAC Client and RAC Server released. Innovations: y ?? l> - optimization of connection to VPC server
New version 5.0.7.3 of and RAC Server released. Innovations:
- optimization of connection to VPC server
New version 5.0.7.2 of and RAC Server released. Innovations:
- Index and LFU cache optimization
VPS server downtime , connecting to the VPC server is not currently working work is being done to resolve the issue.
VPS server downtime , connecting to the VPC server is not currently working work is being done to resolve the issue.
New version 5.0.7.0 of RAC Client and RAC Server released. Innovations:
- The Remote printing lets you print to printers that use the PDF printing format.
5.0.7.0 or higher must be RAC Client and Server to work properly.
New version 5.0.6.7 of RAC Client and RAC Server released. Innovations:
- increased the length of the key for encrypting transmitted data to 2048
- Changed the default full control properties to use system color depth and two bitmaps
- Index and LFU cache optimization with video driver
- Optimize clipboard data transfer
- Web version of RAC Client for platform released Android, which allows you to use the entire screen of the device.
New version 5.0.6.5 of RAC Server Unicode released. Innovations:
- version fixes a broken version of 5.0.6.4 Unicode , which caused the service to fail to start after the update caused by a faulty RACh.dll.
The problem can only occur with the Unicode option installed and if the default auto-update setting has been left.
If this problem occurs, you need to install 5.0.6.5 .
Or copy the library RACh.dll to the current version.
The installer can be run in silent mode using the /VERYSILENT parameter. Installation is without wizard. Additional installer parameters are described here.
We apologize for any inconvenience and thank you for your understanding.
New version 5.0.3.0 of RAC Client and RAC Server released. Innovations:
- for operational reasons, the VPC server will not be able to connect from older to RAC Server 5.0.2 and lower. In this case, you need to upgrade to the new version 5.0.3 RAC Client or RAC Server.
- enabled in the web client connecting to multiple monitors. To connect at the same time to another monitor, you need to use a different browser or use a browser that supports multiple user identities.
- Publish video tutorials on Youtube. In addition, we may, on the basis of other sub-situations, create additional video tutorials from our customers.
shutdown of VPC on July 13, 2018:
- for improvement and service availability, Friday, July 13, 2018, from 23:00 to Saturday, July 14, 2018, 3:00 is scheduled to shutdown VPC services. The VPC has been scheduled at the most appropriate time for all clients, and the technical work should not take longer than 4 hours. The reason for the shutdown is the exchange of the core switches of the virtualization platform and the migration of the underlying servers to the new power supply. These adjustments increase network stability and speed and significantly increase the availability of all VPC servers. We apologize for any difficulties and thank you for your understanding.
New version 5.0.2 of RAC Client and version 5.0.2 and 5.0.2 RAC Server released. Innovations:
- Modified scheduled computer shutdown for Windows 10. An alert added: For proper operation, you need to enable: 'Wake-up timers' in system settings in advanced power settings.
- a new version of the installer, which allows you to remove all settings and data created during program use during uninstall
- when the when the RAC Client runs, the initialization process is displayed
- change the settings and data saving when installing RAC Client / Client Lite to the default system folder: program files.
The settings and data are stored in the user profile in the AppData \ Local \ PCNetSoftware folder.
You can open the settings and data folder in the new menu in the menu: Settings-> Open the folder where the settings are saved.
For existing installations, the settings are saved by system and UCA settings, either directly in the installed folder or in VirtualStore (AppData \ Local \ VirtualStore \ Program Files \ PCNetSoftware \).
Alternatively, migrate the existing settings by moving the folders: Data, ChatHistory, MessagesHistory, RemoteInstall, ScreenRecording and Setting to AppData \ Local \ PCNetSoftware \ RAC Client or AppData \ Local \ PCNetSoftware \ RAC Client Lite. Before moving, you need to quit all instances of the program.
If the settings and dates are common to all users, the application does not need to be installed to the default system folder: program files. - RAC Client Lite has modified the main window with the option of entering a computer name or IP address according to the connection type.
- changed the HTTP protocol for HTTPS secure protocol links. Over time, websites will only be accessible through secure HTTPS.
- created a new GDPR Privacy Policy .
New version 5.0.0 of RAC Client and RAC Server released. Innovations:
- in the control of a computer connected to VPC via Web Browser
Enabled:
- display the real mouse cursor position
- enhanced login via remote internal account
- connect your computer to multiple VPC accounts, the help is here
New version 5.0.0 of RAC Client and RAC Server released. Innovations:
- the ability to control a computer connected to VPC via Web Browser. Help and conditions are listed here.
version 4.0.9.0 RAC Server, the error that makes it impossible to control the computer solution is the setting for remote control of disable passive protocol control (Connection/Properties of Remote Control/Sroll bar and passive protocol control). The fix was released error solution version 4.0.9.1 RAC Server.
New version 4.0.9 of RAC Client and RAC Server released. Innovations:
- support for Windows 10
- ability to import and export of computers connected to VPC
- less information on computers for faster selection of the connected computers to the VPC
- to information on a computer connected to the VPC added license information
- fix the problem black screen when logging on to a remote computer
version 4.0.7 was released again, once the problem which had sometimes resulted in inability to control the remote computer because it is seen only Black Screen. Do automatic update was released version 4.0.7, so that computers, using the automatic update switch to a newer version 4.0.7.
version 4.07 was Download because of yet unexplained error which sometimes results in inability to control the remote computer because it is seen only Black Screen. Do automatic update was rolled version 4.06, so that computers, using the automatic update switch to haunt version 4.06.
New version 4.0.7 of RAC Client and RAC Server released. Innovations:
- At full control for enabling remote users to log off when the connection is lost. It is used eg. In cases where the administrator starts as a normal user program under higher privileges. And it is possible to avoid taking control of the higher authority to the remote user in loss of control of a remote computer.
- Fixed a problem that happens when it is fully operating on Windows 8, which sometimes occurs after logging in to blacken the screen and only help re-establish the connection
New version 4.0.6 of RAC Client and RAC Server released. Innovations:
- for: Full Control enabled:
- adjust the display resolution remote
- enter display any percentage in the new dialog: Display in percentage
- when the percentage shown no such significant distortion
- repair:
- Fixed remote registration license
- fixed loading configuration VPC Server
- fixed displaying some of the texts
New version 4.0.5 of RAC Client and RAC Server released. Innovations:
- Ability to set the number of retries connection
- Ability to set: Display the desktop background to a user who is allowed: Only viewing
- Support for Unicode characters, yet they are in the distribution of two versions of the non-Unicode and Unicode support. With the procedure, time will only version available with support for Unicode.
New version 4.0.4 of RAC Client and RAC Server released. Innovations:
- For services "Send message" able to send the same message to multiple selected links
- Support for Windows 8
- Fix the license registration systems earlier than Windows XP
- Able to sort the list by all accented characters
- When connecting to the VPN check is performed and reconnecting blocked connections mannered network protocol error
New version 4.0.3 of RAC Client and RAC Server released. Innovations:
- Possible communication tunnelling on the TCP and UDP protocol via VPC.
PCs can in this way be connected in both directions, e.g. by VPN or any other communication on the TCP and UDP protocol.
A licence for a specified time must be bought for VPC tunnelling via a public VPC server.
You can try tunnelling for a 30-day trial period.
New version 4.0.3 of RAC Client and RAC Server released. Innovations:
- Possible communication tunnelling on the TCP and UDP protocol via VPC.
PCs can in this way be connected in both directions, e.g. by VPN or any other communication on the TCP and UDP protocol.
A licence for a specified time must be bought for VPC tunnelling via a public VPC server.
You can try tunnelling for a 30-day trial period.
New version 4.0.1 of RAC Client and version 4.0.2 and 3.8.4 RAC Server released. Innovations:
- VPC Server optimisation in case of system failure
- possibility to update later licence details remotely. Licence details update can be set in the RAC Client in the main settings on the RAC Server Registration tab.
There are problems connecting to the VPC
problem is not on our side, but with our new domain controller (ZONER).
The problem is with the transfer of DNS addresses vpc.remote-rac.com IP address
which currently does not work.
Therefore, if the RAC Client/Server please use the address vpc1.remote rac.com.
The problem should be resolved within 24 hours.
The reason for problems in the last days of the transfer of customers by Explorer
ZONER into society, it is currently with the problems that we can not control.
For any problems we apologize.
New version 4.0.1 of RAC Server released. Innovations:
- Full control and viewing:
- correction of sending the Ctrl+Alt+Del key sequence on systems with Microsoft msvcr80.dll runtime library version lower than 8.0.50727.6195
New version 3.8.3 of RAC Server released. Innovations:
- Full control and viewing:
- correction of sending the Ctrl+Alt+Del key sequence on systems with Microsoft msvcr80.dll runtime library version lower than 8.0.50727.6195
New version 4.0.0 of RAC Client and RAC Server released. Innovations:
- The File Transfer service:
- folder synchronisation
- RAC Server:
- option to schedule automatic PC startup from the sleep or standby mode. And, when the PC is not being used, an option to automatically switch the PC to the sleep or standby mode after some time.
- Remote print:
- print set in a way it does not add the remote printing from local PC to remote PC shortcut
New version 3.8.2 of RAC Server released. Innovations:
- Transfer of files:
- authorisation loading adjusted in case the logged user is not authorised to read the configuration file
New version 3.8.1 of RAC Server released. Innovations:
- Remote print:
- the error making the remote print impossible has been removed
New version 3.8.0 of RAC Client and RAC Server released. Innovations:
- connection via VPC:
- A new menu "Connection via VPC" is added to the main menu in RAC Client/Client Lite
- possible setting of statistics saving. From 22 May 2011, statistics saving is enabled for all VPC accounts; statistics information is ciphered on the VPC Server. If using your own VPC Server, the statistics must first be converted to a new CSV format to make the information available to users.
- possible statistics download in the CSV and HTML format
- for Transfer of Files:
- access to connected network units and other units connected under the logged in user. In the previous version, the service was only connected to the "System" account. Network units connected by the user are not available under this login. The service may also be connected to logged in sessions in this version. This possibility is disabled for the existing connection but is enabled for all connections in the new main settings. The new settings for the service are located on the new folder "Transfer of Files" in the main settings. Settings for individual connections may be changed in the default or specific profile for the "Transfer of Files". To update the new version, the user must be logged in again for this feature.
- dialog for user selection from domain modified for Windows 7
New version 3.7.1 of RAC Client and RAC Server released. Innovations:
- Full control and viewing:
- top panel highlighting during reconnecting corrected
- Remote print:
- transfer of print files adjusted based on the transfer rate
- print system status storage and sending enabled
- shared printer adding corrected
- adding a printer with an unknown print processor adjusted
- VPC server:
- adjustment of monitoring features enabled
- preset or limit the "Full Control" user settings
New version 3.7.0 of RAC Client and RAC Server released. Innovations:
- Full control and viewing:
- printing from remote PC to your printer enabled
- connection expiring in case remote PC gets in the sleep or economy mode adjusted
- Chat:
- shifting lines after pressing ENTER (shift to a new line) directly in the text corrected
- RAC Server:
- server user instance start on domain controller corrected
New version 3.6.3 of RAC Client and RAC Server released. Innovations:
- connection via VPC:
- possibility to include the remote computer to a multilevel group
- establishing connection via Proxy server is conditioned by the time limit
- possibility to show computers connected to VPC if the required computer is not connected to VPC
New version 3.6.2 of RAC Client and RAC Server released. Innovations:
- connection via VPC:
- data transmission corrected after connection has been established. In some cases, data from the remote computer has not started to be transmitted after connection has been established.
- disconnection from the VPC System adjusted when the remote computer is switched to the sleep mode
- another connection check after 24 hours in case of unsuccessful authorisation as a result of the VPC System failure on 8 Sep, 2010. The check prevents remote computer disconnection from the VPC System in case of VPC System failure.
- connection via the last transferred VPC System IP address is provided if remote computer DNS service is not available
Important notice:
On the 8th of September, from the night restart to 4:45 PM, VPC was out of service.
The wrong setting was caused by disconnection of remote computers from the VPC system.
If your computers are still not connected to the VPC system,
connection to VPC or remote computer need to be restarted.
We apologize for any problems.
New version 3.6.1 of RAC Client and RAC Server released. Innovations:
- display of the Chat window when longer text is inserted by a remote user corrected
- Full control and viewing:
- support of resolution with side ratio of 19:6, e.g. 1366x786 enabled
- combination of Ctrl+Alt+C and Ctrl+Alt+V keys for box transfer; they are enabled only through the left Alt - since the right Alt is used in some languages for quick inserting of a special character.
- adjustment is added for connection to the relation - in case the console's relation number is not 0, which made connection to the console impossible. It mainly concerned connection to the terminal server. The adjustment will assign the console relation number 0 from the disconnected relation that used this number.
- Automatic connection restoring. Connection is being restored in the existing window.
Connection is also restored for the "Loading" service.
Connection is restored in case:
- switching between user accounts
- user logout
- connection loss
- remote computer is disconnected from VPC
- connection via VPC:
- control for the HTTP protocol when connecting to one's VPC server added for the VPC protocol
- if a computer connected to VPC is selected, the size of letters at a folder the computer is included in is not distinguished
- VPC protocol adjustment for possible internal connection redirecting to another VPC server. The VPC service will be transferred to a new, more efficient server in August 2010.
- new VPC server possibilities in the menu:
- Settings:
- Management of VPC accounts
- Searching/modification of email addresses of VPC accounts
- VPC:
- Export of email addresses of VPC accounts
- Settings:
- a new test system for detecting the connection to the VPC System status, both by the VPC Server and a remote computer connected to the VPC Server. Especially at computers connected to the Internet via Wifi it sometimes happens that the connection to the VPC fails but the operating system keeps registering the connection as established. On the VPC Server side the connection gets broken, which causes the remote computer to be unavailable.
Important notice: IP address at the DNS record vpc.remote-rac.com that is used for the VPC service will be changed on the 27th August; the change is connected with the transfer to the new, more efficient VPC service server. The transfer will take place between 11 PM and 1 AM when the VPC service will not be available. After the VPC service is transferred to a new server, the communication will automatically be redirected to the new server via the new DNS record vpc1.remote-rac.com until the change of the IP address at the DNS record vpc.remote-rac.com is finished, which should not exceed 24 hours.
New version 3.6.0 of RAC Client and RAC Server released. Innovations:
- Optimization for Windows 7.
- New technology of sending the combination of Ctrl + Alt + Del for Windows Vista and highers.
- For connecting via VPC:
- The possibility of mass changing the password on all connected computers to the VPC in RAC Client and Server.
- Connecting the computer to VPC without password.
You do not have to disclose your password to a remote user, it is required to disclose just the name of VPC account. - A new informational message: change of e-mail address.
- Full control or Viewing Only
- Possibility to change the keyboard F12.
- Possibility display the text on locked screen.
- Authorization Key:
- Possibility to set a sender and subject of the message.
- Localization:
- French
- Portuguese
- Italian
- French
